The goal of Stata Technical Services is to provide prompt, courteous, and accurate responses to your questions. For more details, please read Stata’s technical support policy.
Before contacting Technical Services, please make sure that your copy of Stata is registered. As a registered user of the current release of Stata (Stata 16), you are entitled to technical assistance should you have any questions, and we will keep you updated of any new products or advancements that have been announced.
To register your copy of Stata, fill out the online registration form.
Keeping your copy of Stata up to date ensures that you have access to the very latest commands and features in Stata. We issue free updates to Stata nearly twice a month.
The easiest way to make sure your Stata is up to date is to type update all in Stata's command window and then follow the on-screen instructions. Alternatively, you may pull down Stata’s Help menu and select Official Updates. Find out more about keeping Stata up to date.
Stata offers a wide variety of resources to help you learn and exploit the full power of Stata. Before contacting Stata Technical Services, please use these resources to search for the answers to your questions:
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If you cannot find the answer to your question using the resources above, please contact Stata Technical Services.