|How to fix Stata’s Help under Windows
|Alan Riley, StataCorp
You pulled down Help from the menu bar, and you got a white box with a red X indicating that help is not available. Everything seems to be installed correctly, and, if you type something like help anova in Stata’s command window, that works.
Either the directory that the TEMP environment variable points to does not exist, or it does exist but for some reason there are leftover Stata help temporary files there.
Start Stata and type the following:
. tempfile junk . macro list _junk
You will see something like
. tempfile junk . macro list _junk _junk: C:\TEMP\ST000000.tmp
Now remember the C:\TEMP\ part.
Exit Stata, open a DOS window, and try to cd to that directory:
C:\WINDOWS> cd \TEMP
If you cannot cd to that directory, create it:
C:\WINDOWS> md \TEMP
If you can cd to that directory, type "DIR ST*.TMP" on it, and see if there are any Stata temporary files. If there are, erase them:
C:\TEMP> del st*.tmp
Classroom and web training
Teaching with Stata
Statalist: The Stata Forum
Last updated: 16 November 2022
StataCorp LLC (StataCorp) strives to provide our users with exceptional products and services. To do so, we must collect personal information from you. This information is necessary to conduct business with our existing and potential customers. We collect and use this information only where we may legally do so. This policy explains what personal information we collect, how we use it, and what rights you have to that information.
These cookies are essential for our website to function and do not store any personally identifiable information. These cookies cannot be disabled.
Please note: Clearing your browser cookies at any time will undo preferences saved here. The option selected here will apply only to the device you are currently using.