Stata Technical Services

The goal of Stata Technical Services is to provide prompt, courteous, and accurate responses to your questions. For more details, please read Stata’s technical support policy.

Register your software

Before contacting Technical Services, please make sure that your copy of Stata is registered. As a registered Stata user, you are entitled to technical assistance should you have any questions, and we will keep you updated of any new products or advancements that have been announced.

To register your copy of Stata, fill out the online registration form, or return the registration card that came with your Stata software.

Make sure Stata is up to date

Keeping your copy of Stata up to date ensures that you have access to the very latest commands and features in Stata. We issue free updates to Stata nearly twice a month.

The easiest way to make sure your Stata is up to date is to type update all in Stata and then follow the on-screen instructions. Alternatively, you may pull down Stata’s Help menu and select Official Updates. For more information, click here.

Search Stata resources for the answer to your question

Stata offers a wide variety of resources to help you learn and exploit the full power of Stata. Before contacting Stata Technical Services, please use these resources to search for the answers to your questions:

• The Stata FAQs are continually being updated. Search them for answers to hundreds of the most common questions regarding Stata.
• Use Stata’s findit command to search
  
  
  • Stata’s documentation
  • Stata’s online FAQs
  • Internet resources with free additions to Stata
  To use findit, simply type (at the Stata command line)

        . findit keywords

• Search the complete Stata documentation, online FAQs, and other online Stata resources from Stata’s Help menu. Simply pull down Help, select Search..., and enter keywords of interest.
• Read the Stata manuals. Often you can find information related to your question by checking the index. The documentation covers everything from getting started to advanced programming.

Contact Technical Services

If you cannot find the answer to your question using the resources above, please contact Stata Technical Services.