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Transfer and cancellation policy for web-based training

If you need to transfer or cancel your enrollment in a web-based training course, please contact a sales representative by email at service@stata.com or by phone at 800-782-8272.

Transfers

Registrants who transfer to another web-based training course more than 14 days prior to the first day of the original course will incur no additional fees. Registrants who transfer to another web-based training course between 8–14 days prior to the first day of the original course are subject to a service charge of 30% of the original course fee. No refunds will be given on or after 7 days prior to the first day of the original web-based training course.

Cancellations

Registrants who cancel more than 14 days prior to the first day of the web-based training course will incur no additional fees. Registrants who cancel between 8–14 days prior to the first day of the web-based training course are subject to a service charge of 30% of the course fee. No refunds will be given on or after 7 days prior to the first day of the web-based training course.

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