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Re: st: Connecting to Internet

From   George Shoukry <>
Subject   Re: st: Connecting to Internet
Date   Tue, 8 Oct 2013 14:06:14 -0500

Thanks for all your help. I had an internet filter and it turns out
that uninstalling it completely fixed the problem. I had disabled it
before, but I guess that wasn't enough. It's weird how it didn't
interfere with anything else at all, but caused problems with Stata.
Thanks again.

On Mon, Oct 7, 2013 at 11:13 PM, Sergiy Radyakin <> wrote:
> I don't think it is likely that George would have identically set
> proxies on two different computers in a recently purchased Stata and
> forgot about it, but if it is the case, that would probably be an
> explanation. To be on the safe side, type:
> creturn list
> and show us the content of the "network settings" section.
> George could use the links to my site that I posted earlier. In that
> case I would be able to tell the story from the point of view of the
> server. If George tried this already, then no, there were no requests
> received whether successful or unsuccessful.
> The problem is consistent with a firewall, but George writes that the
> Windows firewall is turned off. There might be another firewall in the
> router, though I don't understand how it can be selective to
> particular program (Stata in this case).
> Here is a link to how to block a port in D-Link. Other routers have
> similar features that George may try to verify.
> The command -ssc- is doing many different things. To simplify the
> debugging I suggest using something way lower level and simplier (and
> preferably built-in) like -copy- or -view-. I'd suggest:
> view
> copy c:\temp\downfile.tmp
> It seems the common thing between the computers is the connection. If
> such a possibility exists, George, might want to take one of the
> computers to a local coffee shop and try their internet connection. If
> it works - it will narrow down the problem to the router/network.
> George can download older Stata executables from Stata's updates pages
> and use them in a combination with his current purchased license to
> eliminate possibility that a recent update of Stata has a bug.
> See my older message here for the isstata file:
> The log that George has sent can be interpreted only by Stata
> engineers. But on the surface it seems that it is something on
> George's computer that still triggers the connection reset.
> Both sources mention timeout settings as ones that can be playing a
> role. If any of them were set up manually, perhaps they need to be
> revised.
> A few more RRs (random recommendations to complete the circle of
> dancing with the tambourine):
> 1) rename Stata.exe to prog.exe; see if that matters;
> 2) copy whole Stata installation to another folder, run from there;
> 3) check that there is anything else remotely resembling an antivirus
> (sometimes these programs are called helpers, advisers, wizards,
> sentinels, and other names that make you want to suffocate them). If
> it is not in the tray, it doesn't mean it is not running. Check the
> tray settings for hidden icons, check autostart, services, etc.
> 4) report the version of OS including all optional components and updates.
> 5) See what else is not working. Stata is nothing special when it
> comes to internet communication. It uses the same protocols as many
> other programs. If it is experiencing difficulties - something else
> might be failing too. That would allow to recover the problem.
> 6) Boot into Ubuntu Linux, try if the problem persists in a different OS.
> 7) Try a different internet connection (there are still some dialups
> that work at v.90 :)
> 8) Activate a web server on a localhost and try to contact it from Stata.
> 9) Bring a friend's laptop with working Stata to your place and see
> whether it is working through your ISP.
> 10) Run Stata from a virtual machine.
> Something has to work. Don't give up.
> I am definitely interested in how it gets resolved. So please write
> what helped here.
> Best, Sergiy Radyakin
> On Mon, Oct 7, 2013 at 11:41 PM, Richard Williams
> <> wrote:
>> At 09:15 PM 10/7/2013, George Shoukry wrote:
>>> Thanks for your suggestions. I can't reach any website from Stata. I
>>> bought Stata recently and installed it on my two home computers, but
>>> both of them give me the same error (I could never get Stata to
>>> connect to the internet). For example, -ssc install estout- gives
>>> output:
>>> server refused request to send
>>> either
>>>   1)  is not a valid URL, or
>>>   2)  could not be contacted, or
>>>   3)  is not a Stata download site (has no stata.toc file).
>>> r(676);
>> Here are some other FAQs if you haven't seem them already.
>> Also, go to edit/preferences/general/internet and see what the settings are.
>> I've had annoying problems when a proxy was set and it shouldn't have been.
>> -------------------------------------------
>> Richard Williams, Notre Dame Dept of Sociology
>> OFFICE: (574)631-6668, (574)631-6463
>> HOME:   (574)289-5227
>> EMAIL:  Richard.A.Williams.5@ND.Edu
>> WWW:
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