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Re: st: Trouble with Win XP/Office XP
I can confirm similar experiences with Stata8, Intercooled . In some
instances I find that there are two instances of Stata running listed in
the "Processes" window, usually terminating them both (they do not always
terminate immediately) allows me to start Stata normally.
At 09:13 AM 8/22/2003 +0200, you wrote:
I am experiencing a rather odd problem with Stata/SE 8 on Windows XP. I
contacted Stata Tech Support, of course, but they could not help...
The problem is as follows: Sometimes, Stata cannot be started up. To be
precise, Stata actually starts up (i.e. wsestata.exe is listed under
"Processes" in windows task manager and windows cannot be shut down before
wsestata.exe is terminated manually) but no Stata windows appear
(furthermore, stata cannot be run in batch mode). The only thing to do is
to restart the computer (often several times) until Stata suddendly starts
working properly again. The problem occures on both computers I'm using
(Dell Dimension 8250; Dell Latitude D800). This isn't really surprising,
however, since both computers have been set up by the same people (local
tech support) and, except for some machine specific details, the systems
are basically identical.
My first thought was that it has to do with misspecified rights. However,
this is probably not the case since on the Latitude I have full access
(admistrator rights). I tried quite a few things like updating Stata,
uninstall Stata, clean up registry and reinstall, reinstall with the
newest setup.exe optained from Stata tech support, restore file
associations, ... however, nothing helped so far. Furthermore, the
problem does not seem to be specific to Stata/SE 8. I installed a copy of
Intercooled 7 to check and the same problem occured.
It is possible that Office XP causes the problem (Stata Tech Support
wrote: "Since your original email we have seen, but have not tracked down,
a possible problem with Stata 7/8 and Office XP. On some machines Stata
and Office XP run just fine (my machine, for example), but on others
machines Stata will not start.") but this is not sure.
I really don't have any idea how to fix the problem and Stata Tech Support
doesn't either. So here are my questions: Does anyone else experience
similar problems? Does anyone have an idea what might cause the problem?
Does anyone know a solution to the problem (besides switching operating
I (and probably Stata Tech Support as well) would appreciate any help on
PS: Please contacht me off-list, if you want to receive a copy of my
correspondence with Stata Tech Support.
PS: All other applications besides Stata work fine on my computers.
Professur für Soziologie
ETH-Zentrum SEW E 28
Ben Jann, lic. rer. soc.
Tel. +41 1 632 55 58
Fax +41 1 632 10 54
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