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Re: st: Problem saving a graph in PNG format


From   jhassell@stata.com (James Hassell, StataCorp LP)
To   statalist@hsphsun2.harvard.edu
Subject   Re: st: Problem saving a graph in PNG format
Date   Thu, 17 Jan 2013 17:36:28 -0600

Paul Visintainer <Paul.Visintainer@baystatehealth.org> wrote:

>Saving a graph in PNG format causes my computer to freeze.  The problem
>appears to be specific to PNG, as PDF and TIFF show no difficulties.  
>Has anyone else encountered this issue?
>
>I'm using Stata 12.1 on Windows 7 Professional.

Alan Feiveson (for James Fiedler) <alan.h.feiveson@nasa.gov> wrote
that he could reproduce the problem with the following...

>First, issue the commands
>  . sysuse auto
>  . scatter price mpg
>
>Then use the graph GUI to save as PNG. No problem this time. 
>
>Next issue the command
>  . line price mpg
>

James reports that when saving the over the original file Stata freezes.

Unfortunately we have not been able to reproduce the issue here.  Paul 
should contact tech-support@stata.com so that we can troubleshoot the
problem.  It is helpful to include the output from the following Stata
commands when contacting technical support.

. about
. update
. query compilenumber


-- James Hassell
   jhassell@stata.com
  
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