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Re: st: Problem saving a graph in PNG format

From (James Hassell, StataCorp LP)
Subject   Re: st: Problem saving a graph in PNG format
Date   Thu, 17 Jan 2013 17:36:28 -0600

Paul Visintainer <> wrote:

>Saving a graph in PNG format causes my computer to freeze.  The problem
>appears to be specific to PNG, as PDF and TIFF show no difficulties.  
>Has anyone else encountered this issue?
>I'm using Stata 12.1 on Windows 7 Professional.

Alan Feiveson (for James Fiedler) <> wrote
that he could reproduce the problem with the following...

>First, issue the commands
>  . sysuse auto
>  . scatter price mpg
>Then use the graph GUI to save as PNG. No problem this time. 
>Next issue the command
>  . line price mpg

James reports that when saving the over the original file Stata freezes.

Unfortunately we have not been able to reproduce the issue here.  Paul 
should contact so that we can troubleshoot the
problem.  It is helpful to include the output from the following Stata
commands when contacting technical support.

. about
. update
. query compilenumber

-- James Hassell
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