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Re: st: Technical problem with STATA


From   sdriver@stata.com (Shannon Driver, StataCorp)
To   statalist@hsphsun2.harvard.edu
Subject   Re: st: Technical problem with STATA
Date   Wed, 01 Sep 2004 09:13:27 -0500

Dimitris Pavlopoulos <d.pavlopoulos@uvt.nl> wrote:

> I have installed STATA 8/SE in a notebook with OS Windows XP Pers.
> 
> The last week when I try to start the program the message "wsestata has
> encountered a problem and has to close" pops up and STATA closes. I have
> removed and reinstalled the program several time but this didn't do any
> good.
> 
> I have sent an email to techical support but I had no reply from them.
> 
> Does anyone know how can I solve the problem? The same version of STATA
> works perfecty in my work pc as well as in the pc's of my collegues (it is a
> 4 - users licence).

We do not have any record of this question being sent in for technical support.
However, it has now been assigned to a technical services representative.  It
seems as though this problem may be due to some change on this laptop.
Possible causes could be a corrupted registry entry, adware, spyware, a virus,
etc.  A member of Stata Technical Services will be contacting Dimitris shortly.

--Shannon Driver
  sdriver@stata.com

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