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RE: st: Which and return list


From   "Nick Cox" <[email protected]>
To   <[email protected]>
Subject   RE: st: Which and return list
Date   Fri, 19 Mar 2004 14:46:05 -0000

[email protected]
 
> I guess the flaw with the upstream solution is that this
> requires the users of your programs to be as efficient as you
> describe.

Not so; -profile.do- is implemented automatically. 
Once people have the right -profile.do- the problem 
is on Fred's side. 

> I get many emails like  "why can't your program do this?" and
> generally the solution is have you done this command  -ssc install
> prog_in_question,replace-?
> 
> This is ok for new features of old commands (that are already 
> implemented)
> but when you create a new command that
> requires a newer version of an old command should I 
> automatically force
> every user to update the commands I want updated? This would 
> be the easiest way for me and would
> be an upstream solution but I doubt the person sitting on a 
> slow phone line will thank me.

I am not clear who your users are here, i.e. whether this 
is an in-house issue, or you are supporting people  
out there interested in your programs. 

There would seem to be at least two solutions: 

1. Your users sound ungrateful and unreasonable. 
At some point they should be invited to re-examine 
their assumptions about what support you can provide. 
For example, they could copy your programs and implement 
the features they want themselves. 

2. If your main program requires others, wire 
those others in as subroutines; or set up the 
main and others as a package so that installing 
one installs the lot. 

Nick 
[email protected] 

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