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RE: st: Trouble with Win XP/Office XP


From   "Jann, Ben" <ben.jann@soz.gess.ethz.ch>
To   <statalist@hsphsun2.harvard.edu>
Subject   RE: st: Trouble with Win XP/Office XP
Date   Fri, 22 Aug 2003 11:00:26 +0200

Well, my experience is, that the problem also happens when Stata is started as the *first* program after reboot (however, not to forget that there's a whole bunch of "mysterious" processes and services loaded automatically by Win XP on startup, one of which might cause the problem). Starting Outlook (Outlook 2002 in my case) before or after or not at all does not seem to have any influence.

ben

> -----Original Message-----
> From: jhelweg [mailto:jhl@cphiv.dk] 
> Sent: Friday, August 22, 2003 9:50 AM
> To: statalist@hsphsun2.harvard.edu
> Subject: Re: st: Trouble with Win XP/Office XP
> 
> 
> I've experienced the exact same problem,- strange thing is that the 
> failure to show the Stata 8.1 window only happens quite rarely. I'm 
> using WinXP professional with Office 2000. Somehow I suspect that 
> there is a conflict with Outlook 2000- I've noticed that the problem 
> never happens when - after a reboot or restart- I open Stata as the 
> first program, but only after I've used Outlook..
> 
> 
> Jannik Helweg-Larsen
> 
> 
> --
> I am experiencing a rather odd problem with Stata/SE 8 on Windows 
> XP. I contacted Stata Tech Support, of course, but they could not 
> help... 
> 
>  The problem is as follows: Sometimes, Stata cannot be started up. 
> To be precise, Stata actually starts up (i.e. wsestata.exe is listed 
> under "Processes" in windows task manager and windows cannot be shut 
> down before wsestata.exe is terminated manually) but no Stata windows 
> appear (furthermore, stata cannot be run in batch mode). The only 
> thing to do is to restart the computer (often several times) until 
> Stata suddendly starts working properly again. The problem occures on 
> both computers I'm using (Dell Dimension 8250; Dell Latitude D800). 
> This isn't really surprising, however, since both computers have been 
> set up by the same people (local tech support) and, except for some 
> machine specific details, the systems are basically identical.
> > 
> > My first thought was that it has to do with misspecified rights. 
> However, this is probably not the case since on the Latitude I have 
> full access (admistrator rights). I tried quite a few things like 
> updating Stata, uninstall Stata, clean up registry and reinstall, 
> reinstall with the newest setup.exe optained from Stata tech support, 
> restore file associations, ...  however, nothing helped so far. 
> Furthermore, the problem does not seem to be specific to Stata/SE 8. 
> I installed a copy of Intercooled 7 to check and the same problem 
> occured. 
> > 
> > It is possible that Office XP causes the problem (Stata Tech 
> Support wrote: "Since your original email we have seen, but have not 
> tracked down, a possible problem with Stata 7/8 and Office XP. On 
> some machines Stata and Office XP run just fine (my machine, for 
> example), but on others machines Stata will not start.") but this is 
> not sure.
> > 
> > I really don't have any idea how to fix the problem and Stata Tech 
> Support doesn't either. So here are my questions: Does anyone else 
> experience similar problems? Does anyone have an idea what might 
> cause the problem? Does anyone know a solution to the problem 
> (besides switching operating system)?
> > 
> > I (and probably Stata Tech Support as well) would appreciate any 
> help on this issue!
> > 
> > ben
> > 
> > PS: Please contacht me off-list, if you want to receive a copy of 
> my correspondence with Stata Tech Support.
> > 
> > PS: All other applications besides Stata work fine on my computers.
> > 
> > ------------------------------------
> > Professur für Soziologie
> > ETH-Zentrum SEW E 28
> > CH-8092 Zürich
> > 
> > Ben Jann, lic. rer. soc.
> > Tel. +41 1 632 55 58
> > Fax  +41 1 632 10 54
> > jann@s...
> > http://www.socio.ethz.ch/
> > 
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> 
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