|Title||How to fix Stata’s Help under Windows|
|Author||Alan Riley, StataCorp|
You pulled down Help from the menu bar, and you got a white box with a red X indicating that help is not available. Everything seems to be installed correctly, and, if you type something like help anova in Stata’s command window, that works.
Either the directory that the TEMP environment variable points to does not exist, or it does exist but for some reason there are leftover Stata help temporary files there.
Start Stata and type the following:
. tempfile junk . macro list _junk
You will see something like
. tempfile junk . macro list _junk _junk: C:\TEMP\ST000000.tmp
Now remember the C:\TEMP\ part.
Exit Stata, open a DOS window, and try to cd to that directory:
C:\WINDOWS> cd \TEMP
If you cannot cd to that directory, create it:
C:\WINDOWS> md \TEMP
If you can cd to that directory, type "DIR ST*.TMP" on it, and see if there are any Stata temporary files. If there are, erase them:
C:\TEMP> del st*.tmp