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What are other sources of support?

Title   Other sources of support
Author Stata Technical Support
Date April 1999; updated March 2014

If you have a question that goes beyond Technical Support, we suggest you consider alternate support resources.

Web resources

You can find many helpful resources throughout the web, including user-written tutorials, examples, and utilities for enhancing Stata. We have a few suggestions for you on where to start.

Video tutorials

The Stata YouTube channel is filled with short tutorials on using Stata.

Official Stata Blog—Not Elsewhere Classified

Not Elsewhere Classified is the name of the official Stata blog at blog.stata.com.

In addition to the usual useful announcements that appear on corporate blogs, the Stata blog publishes lengthy, substantive, individually signed postings by developers and professional statisticians at StataCorp. These postings are worthy of your attention.

The blog is not a replacement for the Stata FAQs. The substantive articles that appear in the blog are more general, more expository, and often more entertaining, while simultaneously less targeted at solving a particular problem. The focus of the blog’s substantive articles is to provide deep understanding so that you can provide your own solutions to specific problems.

Most corporate blogs do not allow comments. Not Elsewhere Classified is different. Because of the substantive nature of the material, we feel it is important that readers be able to sumbit comments. When reading an article, click on Comments at the top. The comments are sometimes as interesting as, or even more interesting than, the original article.

Listservers

Listservers send and receive email. When anyone sends email to a listserver, it is forwarded to all the subscribers of the list. Later, if someone feels moved to respond to the earlier posting, that person sends email to the listserver and that, too, is forwarded to all the list subscribers. Thus, the process of submitting a question to a list is

The trick is in finding the right list. Below are some of our favorites.

Statalist

Statalist is about Stata and especially about using Stata in ways that go beyond that documented in the manuals. Remember that Stata is programmable. People on Statalist often trade programs to accomplish tasks.

Statalisters are very responsive to questions on how to use Stata.

Statalisters tend also to respond to substantive statistical questions when the questions are especially difficult or deal with advanced topics in statistics. Members tend not to respond to less advanced questions.

EDSTAT

From:  you@wherever.edu
To:  listserv@jse.stat.ncsu.edu 
Subject:  does not matter

subscribe edstat-l Firstname Lastname
set stat-l nodigest
From:  you@wherever.edu
To:  edstat-l@jse.stat.ncsu.edu 
Subject:  Whatever you wish

text of your posting
From:  you@wherever.edu
To:  listserv@jse.stat.ncsu.edu 
Subject:  does not matter

unsubscribe edstat-l

EDSTAT is formally concerned with the teaching of statistics. In practice, list discussions often focus on usage.

EDSTATers have no direct interest in Stata or any other statistical package. The focus of the list is on statistics and its use.

EDSTAT members respond well to “basic” statistical questions, where basic is understood to mean basic with respect to someone with a Ph.D. in statistics.

EPIDEMIO-L

From:  you@wherever.edu
To:  listproc@cc.umontreal.ca 
Subject:  does not matter

subscribe epdememio-l Firstname Lastname
set epidemio-l mail ack
From:  you@wherever.edu
To:  epidemio-l@cc.umontreal.ca 
Subject:  Whatever you please

text of your posting
From:  you@wherever.edu
To:  listproc@cc.umontreal.ca 
Subject:  does not matter

unsubscribe epdememio-l

EPIDEMIO-L is concerned with epidemiology first and statistics second. Nevertheless, if the question concerns the use of statistics in epidemiological problems, EPIDEMIO-L can be the place to go.

Others

There are lots of other lists and just because we did not list them does not mean they are not useful or even more appropriate than the lists above.

The lists mentioned above are ones that we personally have used with success.

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